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Getting started with CreateUGC: platform overview, video creation, and subscription management

Create high-quality UGC-style videos with AI avatars for your ads and social media.

Updated over 3 weeks ago

Introduction

CreateUGC is an AI-powered video creation tool that helps dropshipping entrepreneurs and marketers generate User-Generated Content (UGC) style videos for ads and social media. With CreateUGC, you can produce high-quality videos with realistic AI avatars by simply adding a product link from Amazon, AliExpress, or other supported marketplaces and selecting or editing a script.

The CreateUGC platform automatically extracts product information, generates video previews using AI avatars, and allows you to choose from multiple versions and formats optimized for platforms like TikTok, Instagram, YouTube, and Facebook.

Key benefits of using CreateUGC:

  • No filming required: Just enter a product link and script – the CreateUGC tool handles everything else.

  • Platform-optimized formats: Choose aspect ratios specifically designed for TikTok, Instagram, YouTube, and other social platforms.

  • Fast content creation: Skip the process of hiring creators and waiting for content delivery.

  • Fully customizable: Select from hundreds of avatars, edit scripts, and choose product visuals.

  • Multiple preview options: Review several video styles before generating your final version.

  • Edit videos after creation: Use the built-in video editor to refine your content with timeline editing and multi-track support.

Plans and pricing

CreateUGC offers different pricing depending on how you access the platform:

Via AutoDS Integration:

  • CreateUGC Addon: $39.9/month.

  • Available as an add-on in your AutoDS subscription.

  • Access via the 'Generate UGC Ads' button on product pages.

  • Billed through your AutoDS payment method.

  • Managed in your AutoDS Add-ons list.

  • No free trial for the addon (billing starts immediately after confirmation).

Direct on CreateUGC.ai:

Payment method: Currently, payments are accepted by credit card only, with Apple Pay and Google Pay coming soon.

The CreateUGC platform offers three subscription plans to match your video creation needs. Click here to view the available pricing and features.

Payment method: Currently, payments are accepted by credit card only, with Apple Pay and Google Pay coming soon.

Free trial: CreateUGC offers a 7-day free trial or up to 3 videos created, whichever comes first. On your 4th video creation, you will be charged for your selected subscription plan.

Registration

To start using the Create UGC service, you must sign up for the Create UGC using one of the following methods:

  • AutoDS account (recommended): Use your existing AutoDS login credentials for seamless integration. This means you can sign up using the same email and password, or Google login, that you use on AutoDS.
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  • Email and password: Create a new account with your email address. You'll receive a confirmation code to complete your registration.
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  • Google account: Sign up using your Google credentials for quick access.

Note: When you sign up on the Create UGC website using the same credentials you used on AutoDS, your subscription is automatically synced to your AutoDS account. You can view and manage Create UGC from your AutoDS account on the Plans & Add-ons tab inside the AutoDS dashboard.

Once registered, you'll have access to the CreateUGC dashboard, where you can start creating videos immediately.

How to Use CreateUGC in AutoDS

To access the Create UGC service inside AutoDS:

  • Go to the Products page in the left sidebar of AutoDS.

  • Open one of your products.

  • Click the "Generate UGC Ads" button.

This button serves as your direct entry point to the Create UGC service and appears across all tabs inside the product page.

When clicking the "Generate UGC Ads" button, there are two possible scenarios:

If you are not registered:

  • A new landing page will open.

  • The subscription automatically renews as an add-on costing $39.9/month.

  • The integration uses the same email and username from your AutoDS account to register you in Create UGC.

  • The payment is automatically handled through the same payment method you used when registering for AutoDS.

If you already meet the prerequisites:

  • Clicking the button redirects you directly to the Create UGC platform, where you can start editing and creating your videos.

Once inside the Create UGC service, you will see a dashboard designed to keep your video workflow organized.

Dashboard overview

After logging in, the CreateUGC dashboard provides easy access to all your video creation tools and settings:

  • Main dashboard: Displays your video library with filters to view All, Completed, Generating, and Drafted videos.

  • Profile section: Access your plan details, manage invoices, or log out.

  • Create new video: Start a new video creation project.

  • Upgrade: View and upgrade your subscription plan.

  • My videos: Access all your videos with status filters.

  • Avatars: Manage and select your preferred avatars.

Note: To delete your account, please contact the support team at [email protected].

Supported marketplaces for product links

The CreateUGC platform supports product links from all marketplaces integrated with AutoDS. This ensures compatibility with the suppliers commonly used by dropshipping businesses.

Supported marketplaces include:

Amazon, AliExpress, Alibaba, Banggood, CJdropshipping, Costco, Bed Bath & Beyond, Costway, Etsy, Lowe's, Target, Redbubble, LightInTheBox, MiniInTheBox, PureFormulas, Wish, Kmart, DHgate, Shein, Macy's, Kohl's, Shopify, CDiscount, TikTok, Kogan, Walmart, Wayfair, Sam's Club, The Home Depot.

Note: If you try to use a product link from an unsupported marketplace, the CreateUGC system will not be able to extract product information, which will result in an error message. Always ensure your product link comes from one of the supported marketplaces listed above.

Step-by-step guide

Create a video

The CreateUGC video creation process guides you through several steps to produce professional UGC-style content. Each step allows you to customize different aspects of your video to match your brand and marketing needs.

Check out this video tutorial to see the complete CreateUGC workflow in action

To begin creating your AI-generated video with CreateUGC:

  1. Click New Video on the main dashboard or select Create New Video from the left menu.

  2. Choose your product input method:

    • Provide Product Link: Paste a product link from Amazon, AliExpress, or any supported marketplace.

    • Add Product Manually (Veo3): Manually enter product details to create a custom video. When using this option, you can also add a custom avatar.

  3. Choose your video type:

    • Video Reaction: The AI avatar speaks about the product without holding it (testimonial-style presentation).

    • Product in Hand: The AI avatar holds the product while presenting it (available only on Scale and Max plans).

  4. Wait for the system to extract product images and descriptions if using a product link (this may take up to 7 minutes, depending on the product source).

Review and edit media details

After the CreateUGC tool extracts your product information:

  1. Review the auto-filled product name and description.

  2. Edit the content if needed to better match your marketing message.

  3. Select which product images (assets) should appear while the avatar speaks.

  4. Arrange the images in your preferred order.

Tip: Choose clear, high-quality product images from the available options to ensure your video looks professional.

Configure video settings

The CreateUGC platform allows you to customize technical settings to optimize your video for specific platforms:

  1. Platform: Select where you plan to use the video (General, Instagram, YouTube, Facebook, or X).

  2. Aspect ratio: Choose the video format based on your selected platform:

    • 1:1 (Square) for Instagram feed posts.

    • 16:9 (Horizontal) for YouTube and Facebook.

    • 9:16 (Vertical) for TikTok, Instagram Reels, and Stories.

  3. Language: Select from over 30 supported languages for the AI voiceover.

  4. Duration: Pick your preferred video length (15 seconds, 30 seconds, or 60 seconds for standard videos).

Note: Choose your settings carefully, as the CreateUGC tool will optimize your video based on these selections.

Choose your AI avatar

The CreateUGC avatar library offers diverse options to represent your brand authentically:

  1. Select avatar type: Choose between Realistic, Styled, or Custom avatars.

  2. Apply filters: Narrow down options by gender, age, industry, or location.

  3. Preview avatars: Click on different avatars to see how they look and sound.

  4. Confirm selection: Choose your preferred avatar for this video.

Important: If you set a preferred avatar before starting video creation, the CreateUGC platform will only display compatible video types (either Video Reaction or Product in Hand) for that specific avatar. When adding products manually with Veo3, you have the option to create and use a custom avatar.

Generate and edit script

The CreateUGC script generation feature helps you create compelling product presentations:

  1. Review the 3 automatically generated script styles provided by CreateUGC.

  2. Select your preferred script style, or fully customize the script to match your brand voice.

  3. Edit the script text to emphasize specific product features or benefits.

  4. Click to generate preview videos once you're satisfied with the script.

Tip: The preview videos show how your content will look with different avatar styles, but the final deepfake-quality lip sync is only applied when you generate the final version.

Select and generate the final video

After reviewing the CreateUGC preview options:

  1. Compare the different video preview versions.

  2. Select your favorite version based on avatar performance and visual appeal.

  3. Click to generate the final video with high-quality lip sync.

  4. Wait 5-15 minutes for the CreateUGC platform to process your final video.

Important: Video credits are consumed when you generate the final version, not during preview creation. Always review previews carefully before finalizing. Remember that your free trial covers up to 3 video creations or 7 days, whichever comes first, and you will be charged on your 4th video.

Download your video

Once the CreateUGC system completes your video:

  1. Navigate to My Videos in the dashboard.

  2. Filter by Completed to find your finished video.

  3. Click the download button to save your video in MP4 format.

  4. Use your video in ads, social media posts, or any marketing campaigns.

Your completed videos remain accessible in your CreateUGC account, so you can download them again anytime.

Edit your video

After generating your final video, CreateUGC now offers a powerful built-in video editor that allows you to refine and customize your content.

How to access the video editor:

  1. Navigate to My Videos in your dashboard.

  2. Find your completed video.

  3. Hover over the video to reveal the editor option.

  4. Click to open the video editor.

What the video editor offers:

  • Timeline editing: A drag-and-drop timeline interface to arrange clips, audio, text, and other elements with precision

  • Live preview: See your changes as you make them, frame by frame, ensuring perfect results

  • Multi-track support: Add multiple layers for video, audio, subtitles, overlays, and more to create professional, polished content

Editor demo: You can explore the full capabilities of the video editor at https://demo.reactvideoeditor.com/

Important notes about video editing:

  • Editing cost: Editing a video costs 1 credit from your plan.

  • Video overwrite: Once you render your edited video, it will overwrite the previous version. This works the same way as saving changes to a document—your new version replaces the old one.

  • Save your edits carefully: Since rendering overwrites the original, make sure you're satisfied with your changes before finalizing.

This feature was added based on direct feedback from CreateUGC influencers and users who requested more control over their final videos.

Managing your subscription

Upgrade your plan

If you need more videos or access to additional features like Product in Hand:

  1. Click Upgrade in the left menu of your CreateUGC dashboard.

  2. Review the available plans and features.

  3. Select your new plan.

  4. Complete the payment process.

Your upgrade takes effect immediately, and you'll have access to your new video limit and features right away.

Cancel your subscription

To delete or cancel your CreateUGC account, you must log in to your account and contact the CreateUGC support team directly at [email protected].

The support team will process your account deletion request and guide you through any additional steps required.

Important: Before requesting account deletion, please note that this action may be irreversible and could result in the loss of all your content and account data.

Note: You'll retain access to CreateUGC features until the end of your current billing period.

Refund policy

The CreateUGC refund policy applies under specific circumstances. Refund eligibility depends on your usage, the timing of your request, and whether administrative fees apply.

To determine if you qualify for a refund, please contact our customer support team.

Important: When eligible, refunds are processed immediately from the CreateUGC side, but it may take 7 to 30 business days for the refund to appear on your credit card, depending on your bank's processing time.

Frequently asked questions (FAQ)

How long does video generation take in CreateUGC?

The CreateUGC processing time varies by stage. Preview videos typically take 3-7 minutes to generate, while final videos with high-quality lip sync take 5-15 minutes. Product information scraping may take up to 7 minutes, depending on the marketplace source.

Can I edit my video after generating the final version with CreateUGC?

Yes! CreateUGC now includes a built-in video editor that allows you to refine your videos after generation.

How it works:

  • After your video is complete, hover over it in your dashboard to access the editor

  • The editor includes timeline editing with drag-and-drop functionality

  • Live preview lets you see changes frame by frame

  • Multi-track support allows you to add layers of video, audio, subtitles, and overlays

Important: Editing a video costs 1 credit. When you render your edited version, it will overwrite the previous video, similar to saving changes to a document.

You can explore the editor's full capabilities at https://demo.reactvideoeditor.com/

How much does video editing cost?

Editing a video costs 1 credit from your subscription plan. This credit is consumed when you render your edited video. The rendered video will overwrite your previous version.

Is the lip sync realistic in CreateUGC videos?

CreateUGC uses AI-powered, deepfake-level lip syncing technology in final videos. However, note that this advanced lip sync quality is only applied to the final video, not to preview versions. Preview videos show basic synchronization to help you choose your preferred option.

Why can't I select "Product in Hand" and only see "Video Reaction" when creating videos?

If you selected a preferred avatar before creating your video, the CreateUGC platform will only display the video type compatible with that specific avatar (either Video Reaction or Product in Hand). To access both video types, either update your preferred avatar settings or create a new video without pre-selecting a preferred avatar.

Can I upload my own product images to CreateUGC?

When using the Provide Product Link option, the CreateUGC system only supports images extracted directly from the product link you provide. The platform automatically pulls product images from the marketplace page and allows you to select which ones to use in your video.

However, when using the Add Product Manually option with Veo3, you can upload your own custom images for the product. This gives you the flexibility to use your own product photography or branded visuals in your videos.

What languages does CreateUGC support for AI voiceovers?

The CreateUGC platform supports over 30 languages, including: Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian, and Vietnamese.

Can I upload my own voice or audio to CreateUGC?

The CreateUGC platform currently supports AI voiceovers only. You cannot upload custom audio files or record your own voice for videos.

Can I download preview videos from CreateUGC?

The CreateUGC system only allows downloading final videos in MP4 format. Preview videos are for selection purposes only and cannot be downloaded.

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